Hi there and welcome to Introduction (not international -sorry!) to Business business 120 at MiraCosta
college my name is Erin Thomas I'm your instructor for this course.
I wanted to tell you a little bit about myself. I bring to the college 17 years
of business experience. This is my second career. I spent in the first half of
my career at a company called Qualcomm, down in San Diego. It was very exciting
to grow with that company, from a privately held company of about 300
people when I started. When I left there was probably 13,000 or 14,000 people
and of course it was publicly traded. So one of the really cool things about that
experience of working for Qualcomm is I began in the IT department. I was a
programmer. My undergraduate degrees is in computer science and so that allowed me
to learn a lot about various facets of the business. As a programmer we provided
services to the entire company. So for a while I was supporting operations and
manufacturing and shipping and procurement. Then I went on to support
the accounting functions. I supported our sales functions and as you're hearing me
talk these are the same kinds of functions that we'll be learning about
in BUS 120. So as an information technologist, I was doing database
design and then project management and then software implementations, I got a
chance to get exposed to all these facets of business. I then went back to
school after about 10 years working at Qualcomm. I had become a director of IT
at that point. I went back and got my MBA and when I had a chance to specialize that
MBA, I emphasized in international marketing (business). That allowed me to change jobs
within Qualcomm. I moved from IT to a post sales customer service support
position in the business. So that was a startup division and we were
selling the technology that allows you to download things like ringtones and
applications to your phone. That sounds (like) pretty standard stuff today
but back in the late 1990s and early 2000s it was cutting-edge technology. And
it was super exciting for me to be part of that. I supported customers after we
sold that system internationally. So I had customers in Japan, Korea, China,
Brazil and Venezuela. And working with our offices in those countries I learned
a lot about international business. So when we get to chapter 2 (I meant 3!)
I'm certainly willing to share my experiences there. I know that not all of
you, but a good amount of you, live in the area and are on campus so I hope I get
to see you on campus at some time. If you see me I probably won't be wearing
headsets like this. I may be wearing glasses or sunglasses. I'm nearsighted
and if I don't recognize you right away that may be the reason is because of my
eyesight. But please do stop by between classes when I'm on campus and my office
hours. I would love to meet you in person and I'm looking forward to a great class
together!
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