HI, I'M DAVID, THIS IS THE CNA E-TOOL, HOW TO GET STARTED.
FIRST THING WE WANT TO DO IS LOOK AT A SLIDE DECK THAT WE'VE
PREPARED FOR THIS PURPOSE. AND THE CNA E-TOOL HAS FOUR
PARTS, PLUS A SET OF INSTRUCTIONS.
SO WHAT WE WANT TO DO TODAY IS TALK TO YOU ABOUT HOW THESE
PARTS FIT TOGETHER AND WHERE YOU CAN FIND THE INSTRUCTIONS.
SO THE FOUR PARTS ARE THE ASSESSMENT TOOL, WHICH IS AN
EXCEL SPREADSHEET, A TEMPLATE. IT IS IN THIS TEMPLATE THAT ALL
THE DATAS THAT COMPOSES THE CNA IS ENTERED, FIRST BY THE
ASSESSOR AND THEN ADDITIONAL INFORMATION ADDED BIT LENDER AND
THEN EVERY TIME THE CNA IS CHANGED OR REVISED, THE SAME
DATA OR ALTERNATE DATA IS ENTERED IN THE SAME ASSESSMENT
FILE. THAT'S HOW YOU PREPARE THE CNA.
THE VALIDATION ENGINE IS THE SECOND PART.
IT IS A WEB PORTAL WHICH IS PUBLIC.
NO ID OR PASSWORD IS REQUIRED. THE USER IS ABLE TO UPLOAD THE
CNA THAT HE WISHES TO VALIDATE AND RECEIVE A RESPONSE.
THE RESPONSE IS USED TO PROVIDE THE ACTUAL RESULTS THAT ARE
OBTAINED FROM THE DATA ENTERED IN THE ASSESSMENT TOOL.
THE VALIDATION ENGINE IS THE ONLY WAY FOR NEEDS ASSESSORS TO
GET THE RESULTS OF THEIR WORK. THEY USE THIS TOOL TO EDIT THEIR
WORK AND UPDATE IT AND MAKE CHANGES IN ORDER TO MAKE IT
CONSISTENT WITH THE GUIDANCE THAT'S APPLICABLE TO THAT CNA.
THE THIRD PART OF THE CNA E-TOOL TOOLBOX IS THE SUBMISSION PORTAL
AND THIS IS A SECURE PORTAL. THAT IS, IT REQUIRES A USER ID
AND A PASSWORD, AND IT IS FOR LENDERS TO SUBMIT THEIR CNAs
AFTER THEY'VE REVIEWED THEM, TO HUD.
NOW, I SHOULD NOTE THAT SINCE THIS IS A SECURE PORTAL AND
SINCE MANY OF YOU LISTENING ARE LENDERS, IF YOU DO NOT HAVE YOUR
ID AND PASSWORD, THEN YOU'RE BEHIND.
YOU NEED TO CATCH UP, SO YOU NEED TO FIND HOW TO GET YOUR
PASSWORD, READ THE INSTRUCTIONS, AND GET THAT PASSWORD.
IT'S A MID AND IF YOU GO TO THE HOME PAGE, YOU WILL FIND THE
USER ACCESS GUIDE THAT WE'LL SHOW YOU IN A MOMENT, AND THIS
IS WHERE YOU WOULD GO TO READ THE INSTRUCTIONS ON HOW TO GET
YOUR MID. THE NEXT PART OF THE TOOL IS THE
REVIEWER TOOL AND THIS IS THE SECURED PORTAL THAT WILL BE USED
BY GOVERNMENT EMPLOYEES, SPECIFICALLY HUD EMPLOYEES.
THIS IS WHERE THEY WILL REVIEW THE SUBMITTED CNA AND PROVIDE A
RESPONSE. THE LAST PART OF THE TOOL THAT
WE WANT TO TALK ABOUT ARE THE INSTRUCTIONS AND THE GUIDANCE.
WE POST ALL OF THIS AT THE CNA E-TOOL HOME PAGE, AND IT IS THIS
LOCATION WHERE YOU WILL FIND ALL OF OUR INSTRUCTIONS, ALL OF OUR
COMMENTS, ALL OF OUR ILLUSTRATIONS, SAMPLES, AND
WHATNOT THAT WE PREPARE AND PUBLISH FOR THE CNA E-TOOL.
LET'S GO THERE NOW AND SEE WHAT'S ON THE CNA E-TOOL HOME
PAGE. SO HERE WE ARE.
YOU CAN SEE UNDER PUBLICLY AVAILABLE TOOLS, THE ACTUAL
ASSESSMENT TOOL. YOU WOULD DOWNLOAD THIS AND USE
IT TO COMPLETE THE CNA. YOU CAN SEE THE CNA VALIDATION
WEB PORTAL. IF YOU CLICK THIS, YOU'LL GET
THE VALIDATION ENGINE. OVER ON THE RIGHT UNDER SECURE
WEB ACCESS, YOU'LL SEE THE CNA USER ACCESS GUIDE, WHICH IS
WHERE YOU LENDERS SHOULD GO IN ORDER TO READ ABOUT HOW TO GET
YOUR MID. AND AGAIN, IF YOU HAVEN'T DONE
THAT YET, THIS IS SOMETHING THAT'S PRESSING.
YOU NEED TO GET THAT DONE BECAUSE WITHOUT IT, YOU CAN'T DO
ANY OF THE TASKS THAT WE'RE DESCRIBING TODAY.
ALSO, YOU CAN SEE THE CNA SUBMISSION PORTAL.
AND THEN OVER ON THE LOWER LEFT, YOU'LL SEE A LISTING OF ALL OF
OUR TRAINING RESOURCES, INCLUDING AT THE BOTTOM A SAMPLE
SET OF DOCUMENTS. IF YOU HAVEN'T LOOKED AT THE CNA
E-TOOL AND HOW IT WOULD LOOK IN ITS COMPLETED FORM AFTER ALL THE
DATA HAS BEEN ENTERED, THEN YOU SHOULD GO HERE, AND INDEED, YOU
SHOULD GO HERE, DOWNLOAD THESE FILES AND PLAY WITH THEM FOR A
WHILE TO YOU CAN FAMILIARIZE YOURSELF WITH HOW THE TOOL WORKS
AND WHERE YOU FIND RESULTS AND REPORTS THAT ARE THE RESULTS OF
SUBMITTING A CNA EITHER IN THE VALIDATION ENGINE OR IN THE
SUBMISSION PORTAL. LET'S GO BACK TO OUR SLIDE DECK
AND LOOK AT THE NEXT SLIDE. WE WANT TO TALK TO YOU ABOUT THE
WORK PROCESS IN BRIEF SO WE CAN ILLUSTRATE HOW THE WORK PROCESS
USES EACH OF THESE PARTS OF THE CNA E-TOOL THAT WE'VE DESCRIBED.
THE FIRST THING WE SHOULD POINT OUT IS THAT THE CNA E-TOOL
DOESN'T REALLY CHANGE ANYTHING ABOUT HOW WE THINK ABOUT CNA.
THAT IS, IT'S STILL A LOGICAL PROCESS OF IDENTIFYING CAPITAL
NEEDS AT THE SITE, IDENTIFYING WHICH OF THESE ARE IMMEDIATE
NEEDS, AND THEN IDENTIFYING WHICH ARE THESE ARE FUTURE NEEDS
AND CREATING A BUDGET OF FUNDING THAT'S INTENDED TO MEET THOSE
FUTURE NEEDS OVER TIME. SO WHAT THE NEEDS ASSESSOR DOES
IS HE DOWNLOADS THAT TEMPLATE AND HE COMPLETES THE FIRST 13
WORKSHEETS IN THE ASSESSMENT TOOL.
AND THEN HE GOES TO THE VALIDATION ENGINE AND HE UPLOADS
THAT COMPLETED WORK AND HE DOES THIS FREQUENTLY IN ORDER TO
OBTAIN RESULTS AND TO EDIT THE CNA.
NOW, YOU MIGHT ASK, WHY DID WE DO IT THAT WAY?
BECAUSE IN MOST EXISTING SPREADSHEETS FOR CREATING CNAs,
YOU'LL FIND ONE OR TWO OR THREE OF THE WORKSHEETS IN THAT
SPREADSHEET WHICH CONTAIN THE RESULTS.
THAT IS, THE 20-YEAR SCHEDULE, THE LIST OF IMMEDIATE REPAIRS,
THE LIST OF FUTURE REPAIRS AND SO FORTH.
THAT'S NOT TRUE WITH OUR ASSESSMENT TOOL.
THE REASON IT'S NOT TRUE IS BECAUSE ALL OF THE CALCULATIONS,
THE FORMULAE, THE ARITHMETIC, ARE STANDARDIZED AND COMPLETED
BY THE SYSTEM, SO THE ONLY WAY TO GET THE ARITHMETIC CALCULATED
AND THE RESULTS PRINTED OR MADE AVAILABLE TO YOURSELF IS TO
VALIDATE THE CNA IN THE SYSTEM AND THIS PREVENTS ANY ERRORS IN
ARITHMETIC AND, INDEED, IT STANDARDIZES THE SPECIFIC
METHODOLOGY FOR ALL CNAs FOR ALL PARTICIPANTS ANYWHERE IN THE
COUNTRY AND HUD NO LONGER HAS TO WORRY ABOUT WHETHER OR NOT YOUR
ARITHMETIC IS CORRECT OR YOUR SPREADSHEET IS VALID.
SO AFTER THE NEEDS ASSESSOR EDITS HIS WORK IN THE E-TOOL OR
IN THE VALIDATION ENGINE, HE THEN CREATES SPECIFIC
ATTACHMENTS SUCH AS THE STATEMENT OF ENERGY PERFORMANCE
OR THE SEP, OR THE U.S. GEOLOGICAL SURVEY SEISMIC
SPECIAL SCORE THAT YOU OBTAIN FROM THE USGS WEBSITE OR MAYBE
YOUR PHOTO ALBUM OR YOUR NARRATIVE OR VARIOUS OTHER PARTS
THAT YOU WANT TO ACCOMPANY THE CNA, THESE ARE THE�-- THE
ASSESSOR CREATES AND SAVES WITH AN APPROPRIATE NAMING SEQUENCE,
AND THEN WHEN HE'S READY TO FINISH HIS CNA AND SEND ON IT TO
THE�-- SEND IT ON TO THE LENDER, HE GATHERS ALL THESE FILES
TOGETHER AND SHIPS THEM BY EMAIL TO THE LENDER.
ONE OF THE THINGS HE SHOULD DO WHEN HE'S FINISHED COMPLETING
THE CNA IS HE SHOULD DOWNLOAD THE REMAINING FLAGS FROM THE
FLAGS PANEL AND THE VALIDATION RESPONSE AND DOWNLOAD THAT TO
HIMSELF AS AN EXCEL FILE, AND THEN ENTER FLAG NOTES,
EXPLAINING THE REMAINING FLAGS THAT HE SEES.
SOME OF THESE ARE FLAGS THAT HE CAN'T DO ANYTHING ABOUT.
THAT IS, HE CAN'T REMOVE THEM. FOR EXAMPLE, A FLAG WILL APPEAR
IF HE HAS OBSERVED A COVERED UNIT.
THAT IS, A UNIT WHICH IS REQUIRED TO COMPLY WITH THE FAIR
HOUSING ACT DESIGN AND CONSTRUCTION REQUIREMENTS, BUT
HE HAS OBSERVED IN THIS UNIT THAT THERE'S A DEFICIENCY.
IF THAT'S THE CASE, THEN HE WOULD HAVE ANSWERED THE QUESTION
NO, THIS UNIT DOES NOT COMPLY WITH THE FAIR HOUSING DESIGN AND
CONSTRUCTION REQUIREMENTS AND A FLAG WILL ENSUE.
OF COURSE, HE CAN'T REMOVE THE FLAG BECAUSE HE CAN'T ACTUALLY
CHANGE THE CONDITION OF THE UNIT, BUT HE CAN DO IS EXPLAIN
WHAT NEEDS TO BE DONE WITH THAT UNIT IN ORDER TO BRING IT INTO
COMPLIANCE AND THAT'S WHAT HE WILL DESCRIBE IN A FLAG NOTE.
AFTER HE'S FINISHED EXPLAINING THE VARIOUS FLAGS THAT MAY
REMAIN AND REMOVED ANY FLAGS HE CAN REMOVE, HE SENDS ALL OF
THESE FILES TOGETHER TO THE LENDER.
SO WE'LL COME TO�-- IN A MOMENT, WE'LL GO TO AN EXPLANATION OF
WHAT THE LENDER DOES WHEN THEY RECEIVE THESE FILES, BUT FIRST,
LET'S GO TO THE VALIDATION ENGINE AND LOOK AT WHAT THE
ASSESSOR WILL SEE WHEN HE OPENS THIS PART OF THE TOOL.
FIRST, HE'S GOING TO BROWSE AND SELECT THE FILE THAT HE WANTS TO
VAL DATE AND HE'S GOING TO�-- VAL DATE AND HE'S GOING TO
SELECT IT SO ITS NAME SHOWS IN THE BROWSE BOX AND THEN HE'S
GOING TO CLICK VALIDATE AND WAIT FOR A FEW SECONDS.
THE TIMING THAT'S REQUIRED FOR VALIDATION VARIES WITH THE SIZE
OF THE FILE THAT'S BEING UPLOADED AND SOMETIMES THE TIME
OF DAY OR THE VOLUME OF ACTIVITY THAT MAY BE GOING ON AT THAT
POINT IN TIME ON THE HUD SERVICE.
HERE WE HAVE IN ABOUT, WHAT, 12 SECONDS THE VALIDATION RESPONSE,
AND YOU CAN SEE HERE THAT YOU'RE GIVEN DATA.
FIRST OF ALL, YOU'RE GIVEN WHAT WE CALL A TRANSMISSION INTEGRITY
CHECK, WHICH IS A COUNT OF THE VARIOUS THINGS THAT WERE
REPORTED IN THE CNA AND THE ASSESSOR WOULD USE THIS TO
DETERMINE WHETHER OR NOT EVERYTHING HE ENTERED WAS IN
FACT CAPTURED BY THE TOOL. YOU'LL NOTICE IN PARTICULAR THAT
THE SYSTEM COUNTS THE TOTAL NUMBER OF SAVED COMPONENTS,
WHICH IS 77�-- POINT THAT OUT. THE NUMBER 77, TOTAL COMPONENTS,
SAVED COMPONENTS ARE 77. AND THEN ALSO THE NUMBER OF
SAVED RECOMMENDATIONS, WHICH IS ALSO 77.
AND THIS IS IMPORTANT BECAUSE FOR EACH COMPONENT ID THAT THE
ASSESSOR IDENTIFIES, HE MUST ALSO MAKE A RECOMMENDATION.
SO IF THESE TWO NUMBERS ARE NOT EQUAL, THEN SOMETHING'S MISSING.
EITHER HE DIDN'T COMPLETE A RECOMMENDATION FOR EACH
COMPONENT ID THAT HE CREATED OR SOMEHOW THE SYSTEM DIDN'T SAVE
IT. SO THAT'S WHAT YOU DO WITH THE
TRANSMISSION INTEGRITY CHECK. THE NEXT THING YOU WOULD LOOK AT
WOULD BE FLAGS, AND HERE ARE A LENGTHY LIST OF FLAGS.
YOU'LL NOTICE THAT ON THE LEFT, THERE'S A COLUMN CALLED
SEVERITY. FLAGS ARE DIVIDED INTO THREE
LEVELS OF SEVERITY, INFORMATIONAL, WHICH GETS AN I,
OR WARNING WHICH GETS A W, OR S WHICH IS A SEVERE.
IF AN ASSESSOR SEES A SEVERE FLAG, HE SHOULD PAY ATTENTION TO
THESE AND IF HE CAN, HE SHOULD ELIMINATE THEM BECAUSE NO CNA
WILL BE SUBMITTED WHICH HAS A SEVERE FLAG.
IT CAN BE SUBMITTED FOR VALIDATION, BUT IT COUNTIES BE
SUBMITTED TO HUD BY THE LENDER. THE SYSTEM WILL NOT ACCEPT THE
SUBMISSION OF ANY CNA THAT HAS A SEVERE FLAG.
NOT ALL SEVERE FLAGS ARE NECESSARILY FLAGS THAT THE
ASSESSOR COULD REMOVE. SOME OF THEM MIGHT ORIGINATE
FROM INFORMATION THAT NEEDS TO BE SUPPLIED OR LACK OF
INFORMATION THAT NEEDS TO BE SUPPLIED BY THE LENDER, SO OF
COURSE, UNTIL THE LENDER GETS THE CNA, THEY WOULD NOT BE ABLE
TO COMPLETE AND REMOVE�-- COMPLETE THIS INFORMATION AND
REMOVE THE SEVERE FLAG. SO LET'S LOOK AT THE OTHER
PANELS THAT WE SEE HERE. THERE ARE THE FINANCIAL
SCHEDULE, THEN THE LIST OF CRITICAL REPAIRS AND
NON-CRITICAL REPAIRS. THERE'S THE FUTURE REPAIR NEEDS
THAT LISTS ALL OF THE ITEMS TO BE REPLACED IN THE FUTURE.
THERE IS A DATA DUMP ESSENTIALLY OF ALL THE COMPONENTS NAMED IN
THE ASSESSMENT FILE, TOGETHER WITH ALL THE DATA THAT'S ENTERED
FOR EACH OF THOSE COMPONENTS, AND THEN THERE'S AN ESTIMATE
PERIOD RECAP, WHICH IS A SUMMARY PIECE THAT ASSISTS THE ASSESSOR
IN�-- AND THE LENDER IN UNDERSTANDING WHAT CHANGES MIGHT
BE REQUIRED IN ORDER TO BRING�-- IN ORDER TO COMPLETE THE CNA AND
BRING THE FUTURE REPAIRS FUNDING INTO BALANCE WITH THE FUTURE
NEEDS. FINALLY, THERE'S A REPORTS
PANEL. THERE ARE THREE REPORTS HERE FOR
THE NEEDS ASSESSOR. THERE WILL BE FOUR FOR A LENDER,
AND THESE INCLUDE THE BUILDING UNIT MIX, THE ASSESSMENT SUMMARY
REPORT, AND THE PROPERTY INSURANCE SCHEDULE WHICH IS IN
FACT THE HUD 2329 FORM. THE ASSESSMENT SUMMARY REPORT IS
A�-- THE CLOSEST THING THAT WE HAVE TO A WRITTEN SUMMARY OR
WRITTEN VERSION OF THE CNA, COMPARABLE TO THE OLD PAPER
DOCUMENT THAT WE HAVE FORMERLY RECEIVED, AND IT IS MODELED ON
THE USDA STANDARD PAPER CNA. OKAY, NOW LET'S GO INTO OUR NEXT
SLIDE AND LET'S TALK ABOUT WHAT THE LENDER NEEDS TO DO.
WHEN THE LENDER RECEIVES THIS EMAIL WITH ALL THE FILES FROM
THE ASSESSOR, HE SAVES ALL THESE FILES.
NOW, PRESUMABLY, THE LENDER AND THE CHIEF UNDERWRITER FOR EACH
LENDER WILL HAVE ESTABLISHED A NAMING REGIMEN FOR KEEPING TRACK
OF ALL THESE FILES. THIS IS PROBABLY SIMPLY A
MODIFICATION OF A NAMING REGIMEN THAT'S ALREADY IN EXISTENCE, BUT
THERE WILL BE MANY FILES AND, OF COURSE, MANY VERSIONS OF EACH,
SO IT'S IMPORTANT TO HAVE AN ORGANIZED WAY TO NAME THESE
FILES SO THAT YOU HAVE THE PROPERTY NAME, THE ASSESSMENT
NAME OR ID, AND THE DATE AND VERSION NUMBER OF THE FILE.
SO ONCE YOU GET THIS EMAIL AND SAVE THESE FILES AND GIVE THEM
THEIR APPROPRIATE NAME, YOU VALIDATE THE CNAs IN THE
SUBMISSION PORTAL. THAT IS, YOU VALIDATE THE
ASSESSMENT TOOL FILE IN THE SUBMISSION PORTAL.
YOU CHECK FOR SEVERE FLAGS THAT THE ASSESSOR SHOULD HAVE CURED
AND MAYBE DID NOT, AND IF THERE ARE SOME OF THESE, THEN YOU
WOULD PROMPTLY RETURN IT TO THE ASSESSOR AND ADVISE HIM THAT THE
SEVERE FLAGS NEED TO BE CORRECTED.
THE NEXT THING YOU WOULD DO IS YOU WOULD GO TO THE "LOCATE CNA"
TAB, WHICH IS ONE OF TWO TABS THAT APPEAR IN THE SUBMISSION
PORTAL AND YOU WOULD OPEN THE JUST-VALIDATED CNA AND THEN YOU
WOULD BE ABLE TO COMPLETE YOUR REVIEW BY LOOKING AT ALL THE
PANELS AND THE REPORTS THAT ARE PRESENT AND USE THESE TO
INTERPRET AND UNDERSTAND THE INFORMATION THAT'S BEING
PROVIDED, TO RECOGNIZE WHAT CHANGES NEED TO BE MADE, TO GO
BACK TO THE ASSESSMENT TOOL AND MAKE THOSE CHANGES, AND YOU
WOULD PROBABLY DO THIS REPEATEDLY IN ORDER TO CREATE AN
OPTIMUM SET OF INITIAL INPUT WHICH IS AN INITIAL DEPOSIT,
ANNUAL DEPOSIT, INFLATION RIGHT AND SO FORTH THAT WOULD YIELD A
BALANCED CNA IN ACCORDANCE WITH THE GUIDANCE THAT YOU'RE USING
TO PREPARE THE CNA. AFTER YOU'VE DONE ALL OF YOUR
REVIEW, YOU LOOKED AT ALL THE ATTACHMENTS AND YOU'VE REACHED A
CONCLUSION THAT EACH OF THESE IS IN ITS FINAL FORM, IN ESSENCE,
YOU HAVE ALL YOUR DUCKS IN A ROW S A YOU'VE�-- ROW AND YOU'VE
SAVED ALL THE ATTACHMENTS AND THE FINAL VERSION OF THE
ASSESSMENT TOOL YOU INTEND TO SUBMIT TO HUD AND SAVED THEY
WILL ALL IN A SINGLE FOLDER, THEN YOU SIT DOWN AND GO TO THE
CNA SUBMISSION TAB AND REVALIDATE THAT ASSESSMENT TOOL
FOR A FINAL TIME AND THEN YOU WOULD ENTER YOUR FLAG NOTES.
YOU WOULD ENTER FLAG NOTES ESSENTIALLY BY CUTTING AND
PASTING FROM THE PREPARED TEXT THAT YOU'VE ALREADY WRITTEN,
WHICH MAY BE BASED ON WHAT THE ASSESSOR HAS TOLD YOU IN HIS CNA
E-TOOL FLAG NOTES, AND THEN YOU GO TO THE ATTACHMENT TAB AND
ENTER VARIOUS ATTACHMENTS AND THEN YOU ENTER YOUR FLAME, YOUR
EMAIL, AND YOU�-- YOUR NAME, YOUR EMAIL AND CLICK THE SUBMIT
BUTTON. LET'S GO TO THE SUBMISSION
PORTAL AND SHOW PEOPLE HOW THIS WORKS.
YOU'LL ENTER YOUR ID AND YOUR PASSWORD.
YOU NOTICE HERE I USED AN I-ID, WHICH IS AN ID I USE FOR MY OWN
PURPOSES IN ORDER TO GET TO THE SUBMISSION PORTAL, WHICH IS NOT
SOMETHING THAT I AS A HUD EMPLOYEE WOULD NORMALLY USE, BUT
LET'S CLICK ON THIS AND GO THERE.
SYSTEM ALWAYS REQUIRES THAT YOU ACCEPT CERTAIN STATEMENTS.
YOU CLICK ON THE TOOL THAT YOU'RE PREPARING TO USE, WHICH
WOULD BE THE CNA E-TOOL, AND HERE'S THE SUBMISSION PORTAL.
YOU'LL NOTICE AT THE UPPER LEFT THERE ARE TWO TABS.
NOW, YOU MAY RECALL THAT ON THE ASSESSMENT�-- ON THE VALIDATION
ENGINE, THERE WERE NO TABS BECAUSE WHAT THE ASSESSOR SEES
IN THE VALIDATION ENGINE IS WHAT HE SEES WHEN HE HAS THAT PORTAL
OPEN AND IMMEDIATELY AFTER HE'S VALIDATED.
AS SOON AS HE CLOSES THAT WEB PORTAL, THEN WHAT HE SEES
EVAPORATES. IT IS NOT SAVED.
WHEREAS, IN THE SUBMISSION PORTAL, AFTER YOU HAVE VALIDATED
USING THE CNA SUBMISSION TAB, YOU CAN THEN GO TO THE "LOCATE
CNA" TAB AND FIND WHAT YOU HAVE JUST VALIDATED, AND THIS IS THE
PROCEDURE THAT WE RECOMMEND BECAUSE WHEN YOU OPEN "LOCATE
CNA," THEN, OF COURSE, ALL THE CNAs THAT YOUR FIRM HAS BEEN
WORKING WITH THAT YOU VALIDATED OR WHICH YOU'VE UPLOADED FOR
SUBMISSION WILL APPEAR AND THEN YOU CAN OPEN A SELECTED CNA, THE
ONE THAT YOU JUST VALIDATED. LET'S CLICK THAT ASSESSMENT ID.
THAT'S HOW YOU WOULD OPEN IT. YOU CLICK ON THE ASSESSMENT ID
AND THEN YOU'LL SEE A SERIES OF PANELS.
THESE LOOK VERY MUCH LIKE THE SAME PANELS THAT APPEAR IN THE
VALIDATION ENGINE AND, INDEED, THEY ARE EXCEPT THERE ARE MORE
OF THEM. SO YOU CAN SEE THE ONES THAT ARE
SIMILAR AT THE TOP HERE, AND IF WE SCALE ON DOWN, THEN WE'LL SEE
ADDITIONAL PANELS SUCH AS THE NARRATIVE PANEL, THE PROPERTY
TREE, THE INSPECTION SAMPLE, AND, OF COURSE, THE LIST OF ALL
THE ATTACHMENTS THAT WERE UPLOADED AND REPORTS AND AT THE
BOTTOM, THE AGENCY OR CNA DECISION.
IF YOU HAD SUBMITTED A CNA AND THEN HUD HAD RETURNED IT WITH
COMMENTS AND REMARKS, THEN YOU WOULD SEE THOSE COMMENTS AND
REMARKS BY GOING TO THE AGENCY CNA DECISION AFTER YOU HAD
OPENED THE RETURNED CNA, AND THIS WOULD BE A GENERAL COMMENT
BOX. OPEN THE BOX.
THEN YOU HAVE A BLANK COMMENT BOX, BUT HAD HUD WRITTEN A
COMMENT TO YOU IN A RETURNED CNA, THIS IS WHERE YOU WOULD SEE
THE COMMENT. OKAY, LET'S GO BACK TO OUR SLIDE
DECK. SO AFTER WE SUBMIT THE CNA, A
LENDER CAN USE THAT SAME "LOCATE CNA" TAB IN THE SUBMISSION
PORTAL TO SEE THE STATUS OF THAT CNA.
LET'S GO BACK TO THE PORTAL AND LOOK AT THAT FOR A MOMENT.
SCROLL UP, LOOK BACK. SO HERE WE HAVE THE VARIOUS CNAs
AND THE STATUS IS IN THE THIRD COLUMN.
THE STATUS CAN BE RECEIVED FOR VALIDATION, SUBMITTED, UNDER
REVIEW, APPROVED, OR RETURNED. SO IF YOU WERE LOOKING FOR THE
ONE THAT HUD JUST RETURN TO YOU, YOU MIGHT SEARCH BY ONE OF THE
PARAMETERS HERE. YOU CAN SEARCH FOR A CNA BY ANY
OF THESE PARAMETERS AND HERE YOU CAN SELECT ANY ONE OF THE
STATUSES. IN THIS CASE, LET'S SELECT
RETURNED, AND THEN SEARCH. WELL, WE DON'T HAVE ANY RETURNED
COMPLAs IN THIS BATCH, BUT IF YOU DID, THIS IS WHERE YOU WOULD
SELECT AND FIND THE CNA JUST RETURNED TO YOU AND READ HUD'S
COMMENT. SIMILARLY, A CNA MIGHT BE
APPROVED OR STILL UNDER REVIEW. LET'S GO BACK TO UNDER REVIEW
AND CLICK SEARCH. HERE YOU SEE A GOOD NUMBER OF
PROGRESS UNDER REVIEW, AND IN EACH CASE UNDER THE COLUMN
LABELED REVIEWER, YOU CAN SEE THE NAME OF THE PERSON THAT HUD
HAS ASSIGNED TO REVIEW THIS CASE.
NOW, WE DON'T URGE YOU TO CONTACT THESE PEOPLE DAILY, BUT
IF YOU WERE IN A POSITION WHERE YOU HAD MADE AN ERROR, FOR
EXAMPLE, AND YOU REALIZED THAT YOU HAD TO ASK HUD TO RETURN THE
CNA, THEN YOU WOULD CALL THAT REVIEWER AND INDICATE TO THAT
REVIEWER THAT YOU NEED THE CNA RETURNED.
AND WHY WOULD THAT BE? LET'S GO BACK TO THE SLIDE DECK.
SO WE'RE EXPECTING AT THE OUTSET IN THE FIRST YEAR OF OUR
OPERATION OF THE CNA E-TOOL THAT THERE WILL BE A NUMBER OF TIMES,
QUITE A FEW TIMES PROBABLY, WHEN LENDERS WILL GO THROUGH THE
SUBMISSION SEQUENCE AND THEN THEY WILL, AFTER HAVING
SUBMITTED, REALIZED, OOPS, WE FORGOT SOMETHING, THERE'S AN
ATTACHMENT WE MEANT TO SEND THAT WE DIDN'T GET INCLUDED.
AND SO WHEN THAT HAPPENS, YOU WILL NOT HAVE THE OPTION OF
SENDING SOMETHING TO HUD SEPARATELY, SENDING THEM A PAGE
INSERT OR A NEW DOCUMENT, "WOULD YOU PLEASE ADD TO OUR FILE?"
THAT WILL NOT WORK, NOT BE ACCEPTABLE.
WHAT YOU HAVE TO DO IS CALL THE REVIEWER AND SAY YOU MADE A
MISTAKE, YOU LEFT SOMETHING OUT, AND YOU NEED TO RETURN THE
SUBMISSION. THE CNA WILL THEN BE RETURNED TO
YOU, AT WHICH POINT YOU'LL HAVE THE OPTION OF RESUBMITTING.
WHAT ARE THE OTHER POSSIBILITIES THAT COULD HAPPEN?
FIRST OF ALL, EACH AND EVERY TIME THAT HUD CHANGES THE STATUS
OR TAKES AN ACTION THAT CHANGES THE STATUS OF THE CNA, IT WILL
TRIGGER AN AUTOMATED EMAIL NOTICE.
INDEED, WHEN YOU SUBMIT A CNA, YOU'LL GET A NOTICE THAT SAYS
THAT YOU HAVE SUCCESSFULLY SUBMITTED A CNA AND THAT NOTICE
WILL GIVE YOU THE ID, THE UNIQUE SYSTEM ORIGINATED NUMBER THAT
IDENTIFIES THAT CNA, AND YOU SHOULD MAKE SURE THAT YOU RECORD
THAT NUMBER. BECAUSE IF YOU NEED TO, IF YOU
HAVE A TECHNICAL PROBLEM AND YOU NEED HELP OR SOMETHING, THE HELP
DESK OR THE PERSON THAT ANSWERS THE PHONE FOR YOU IS GOING TO
ASK YOU FOR THAT ASSESSMENT ID. SO AFTER A CHANGE IN STATUS, THE
LENDER USES THE "LOCATE CNA" TAB TO SEE WHATEVER THE HUD REVIEWER
COMMENTS ARE OR WHATEVER NEXT ACTION IS REQUIRED.
IF THE STATUS IS "RETURNED," THEN THE LENDER REVISES THE CNA
IN THE ASSESSMENT TOOL AND RESUBMITS.
IF THE STATUS IS "APPROVED," THEN THE LENDER HAS A FIRM
COMMITMENT THAT FUNDING WILL BE RECEIVED SHORTLY.
IF THERE'S AN ERROR OR OMISSION AT THE SUBMISSION STAGE BY THE
LENDER, THEN THE LENDER MUST CALL HUD TO HAVE THE CNA
RETURNED, AND IF THERE'S AN AMENDED FIRM COMMITMENT, THAT
IS, WE'VE ALREADY APPROVED THE CNA, ISSUED A FIRM COMMITMENT,
AND NOW YOU'RE APPROACHING CLOSING AND SOMETHING HAS
CHANGED, SO YOU NEED TO AMEND THE LIST OF REPAIRS OR YOU NEED
TO AMEND THE AMOUNT OF THE ANNUAL DEPOSIT OR SOME OTHER
CHANGE OF THIS NATURE THAT WOULD ORDINARILY INVOLVE AN AMENDMENT
TO THE FIRM COMMITMENT, THEN YOU WILL ALSO HAVE TO AMEND THE CNA.
AND HOW WILL THAT BE DONE? SINCE HUD'S ALREADY APPROVED IT,
WHEN YOU SUBMIT YOUR REQUEST FOR A FIRM COMMITMENT AMENDMENT,
THEN HUD WILL UNDO ITS APPROVAL OF THE CNA AND THEN RETURN THE
CNA TO THE LENDER FOR THE REVISIONS THAT ARE CONTEMPLATED
BY THE AMENDED FIRM COMMITMENT. AND THAT RESUBMISSION WILL THEN
CORRECT OR CHANGE THE CNA AND HUD WILL BE ABLE TO PRINT THE
REVISED ATTACHMENTS TO THE FIRM COMMITMENT FROM THE NEWLY
APPROVED CNA AFTER THE LENDER HAS AMENDED IT.
SO THAT'S HOW IT WORKS. SO THANK YOU VERY MUCH FOR YOUR
ATTENTION. THIS IS THE FIRST OF A SERIES OF
TUTORIALS OR WEBINARS THAT WE'LL BE DOING.
THIS ONE IS INTENDED TO GIVE YOU AN OVERVIEW AND SO LET'S LOOK AT
WHAT WE'VE TALKED ABOUT TODAY. FIRST WE'VE INDICATED THAT ALL
CNA DATA IS ENTERED IN THE ASSESSMENT TOOL.
THAT'S THE ONLY PLACE THAT IT CAN BE ENTERED.
AMENDMENTS OR CHANGES TO A CNA CAN ONLY BE MADE IN THE
ASSESSMENT TOOL. THEY CANNOT BE MADE IN ANY OF
THE PORTALS. ONLY COMMENTS, NOTES AND
ATTACHMENTS ARE ADDED IN THE SUBMISSION PORTAL AND ONLY
GOVERNMENT STAFF COMMENTS AND STATUS CHANGES ARE ADDED IN THE
REVIEWER TOOL. SO AGAIN, THE CNA WILL ONLY BE
AMENDED BY EDITING THE ORIGINAL ASSESSMENT TOOL FILE.
PIECEMEAL UPDATES, PAGE INSERTIONS AND ALL THE OTHER
WAYS THAT WE USED IN THE PAST TO AMEND PAPER DOCUMENTS ARE NO
LONGER POSSIBLE. CNA-RELATED TAMPMENTS FOR FIRM
COMMITMENTS ARE DOWNLOAD AND PRINTED FROM THE APPROVED CNA IN
THE REVIEWER TOOL. THANK YOU VERY MUCH AND WE'LL
SEE YOU NEXT TIME.
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