The Sales Team at Visioning corporate has decided to modernize their Sales ecosystem
by subscribing to Salesforce.com for their Customer Relationship Management requirements.
This means they now need to integrate the data in Salesforce.com
with their on-premise Oracle E-Business Suite.
They've chosen Oracle Integration Cloud Service, or ICS, as their strategic platform for this integration.
This demo illustrates how an opportunity can be converted into an order
with just a few clicks using ICS as the integration platform.
After Bob, the Sales Rep, logs into Saleforce.com,
he creates a new opportunity in the system.
He enters information for the opportunity,
and adds the associated products to complete the opportunity configuration.
Next, Bob creates a quote for the opportunity,
He provides the relevant details.
After he saves the changes,
Bob can now synchronize the quote and the opportunity,
to enable bidirectional sync of quote line items and opportunity products.
Now the quote configuration is completed.
Bob presents this quote to the customer and after negotiations, the quote is accepted.
The opportunity is closed, which triggers the creation of a new Sales Order in E-Business Suite.
Bob can check the details of the Sales Order.
For example, He can see the Order Number of the Sales Order in E-Business Suite right here in Salesforce.com.
Now, when the customer calls Bob for details on where the order is, he calls the order management team and provides the order number in E-business Suite,
with that, the details of the order can be retrieved immediately.
Now, let's take a look at how you can build this integration using ICS quickly and without any coding.
James, integration designer of Visioning Corporate, logs into the ICS web console.
This console is the one stop shop for designing, monitoring and managing all your integrations.
From the landing page, James can perform one of the following tasks:
Create connections to various saas and on-premise apps.
Build integrations between connections.
Or, monitor transactions through the dashboard.
James starts with the Connections.
Oracle Integration Cloud Service provides you pre-build connections.
These include connections to Saas, on-premise, and social applications, and more.
Here, James creates a new connection from scratch.
to first configure the connection to the E-Business Suite using Integrated SOA Gateway Web Service.
He specifies a name and a version number for the connection and clicks on Create.
configures the WSDL file in the Connection Properties field,
and tests the connection to make sure it works fine.
James then creates the connection for Salesforce.com,
and configures credentials using the provided Salesforce.com account information.
James then moves on to the integration.
The landing page shows all the integrations that James or his team have created.
Oracle Integration Cloud Service provides pre-built integrations to integrate between various saas and on-premise applications
Here, James creates a new integration from scratch.
He chooses the map my data style of integration to simplify data mapping and
to send the requested data from salesforce.com to E-business suite.
There are other patterns available such as Pub/Sub, Orchestration, Virtualization, and more.
On the right is the list of SaaS and on-premise connections he's created previously.
Since the opportunity information is sent from Salesforce to E-Business Suite, James drags and drops the Salesforce connection to the source section.
He names this endpoint,and picks up the outbound messaging interface and the related Business Object - in this case, Opportunity.
Next, James configures the target of the integration - E-Business Suite.
James selects OpportunitySync as the operation.
The next step is to create the data mappings between these two endpoints.
Typically, this is the most complex and time-consuming part of delivering an integration.
However, with the simple data mapper in ICS, James can easily drag and drop to create the mapping,
Also, ICS has a mapping recommendation system that can create the mapping automatically.
The time and costs required to build and deliver mappings is significantly reduced.
To ensure end to end visibility, James configures the key search identifiers for this integration flow.
Why is he doing this?
If an order creation failed, or if EBS was down for maintenance,
the operation manager may want to search the transactions based on the Opportunity name or organization id,
and identify which transactions are not processed.
He can also use this identifier and search for transactions on the monitoring dashboard.
James has completed the integration.
And he has not written a line of code, or worked on an XML Schema, XSLT or other artifact.
He activates the flow in one click,
messages can now seamlessly flow between Salesforce.com and E-Business Suite.
For more information, check out the other videos of this series.
Thank you for watching
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