So here we have two hosting companies that are both recommended by WordPress.
So which one should you choose or does it even matter? Well in this video I'm
going to do an apples-to-apples comparison of both SiteGround and
Bluehost for WordPress hosting. Hi everyone,
David Jackson here with Sling and Stone Marketing and on this channel I share
with you the tools and strategies to help you market your business online. So
if you're new to the channel, make sure you subscribe and click the bell so that
you'll be notified when I upload new videos. And at any point in this video,
you can check out the show notes and links to any resources that I mentioned
in the video description below. Okay, so for this comparison we're going to take
a look at a couple of different categories which are important when
choosing a web hosting company. The categories are: the support that they
offer, the speed technology that they have, their features, what other people
are saying about them (otherwise known as social proof), and their pricing.
So let's get started. So first up we have support, which in my
opinion is the most important thing when choosing a web hosting provider.
Especially if you're not all that technically inclined, because sooner or
later something is going to go wrong and you don't want to have to wait on the
phone for a very long time, or send in a support ticket and not receive a
response back for days at a time. You want to be able to reach a support
representative as quickly as possible so that they can resolve your issue as
quickly as possible and get your website back up again. Bluehost offers 24/7
technical support through phone and chat and they even have different phone
numbers depending on what area of support you need. So if you have general
support questions, then you can call one number; whereas if you need help with
something with WordPress, you can call another. And they also have an extensive
knowledge base where you can put the problem that you're having into a search
box and it will return some results that will give you some troubleshooting steps
in order for you to go through that might resolve your issue. One of the
downsides is that they don't have a support ticket system, and I kind of
questioned why this is the case. They are a big company,
they have a lot of resources, so why don't they have a support ticket system?
It would be nice to have just another way for somebody to be able to interact
with your support team. So that's a negative there. SiteGround on the other
hand offers 24/7 support tickets, live chat, and phone support. And the support
ticket response is less than 10 minutes which is the fastest in the industry.
Their live chat support is instantaneous and their phone support is
also instantaneous. They over staff all of their shifts so that they always have
someone available to either answer a chat or to pick up the phone, whenever
someone needs assistance. They also highlight some of their best performing
support reps every month. I don't see any other web hosting company do that. To
me it shows that they are putting a lot of focus on having support available, and
making sure that the customer is satisfied. And giving their support reps
an incentive to do so by highlighting them on their blog every month. Next up
is speed, and what we're looking for here is something that tells us that the
servers that our website is going to be hosted on is using software and hardware
that is designed to be fully optimized for speed so then that way when our
website is running on it we can take full advantage of those features in
order to make our website load faster. Now SiteGround clearly displays how
they're using the best in speed technology they have: SSD drives, NGINX
servers, a caching plugin that you can use for WordPress, a free one-click
content delivery network through CloudFlare, HTTP/2, and PHP 7.
Now, when I looked on Bluehost I couldn't find anything that talked about how
their servers were equipped for being fast. I didn't see any mention of SSD
drives, or PHP 7, or any type of caching ability like that. And that's a little
bit of an issue for me. If I were to walk into a car dealership
and I want to buy a fast car, then I want to hear numbers like, you know, how much
horsepower it has...the displacement of the engine. If it's a v12 or if it's a v6
engine. Is it twin-turbo, you know, things that tell me that this car is built for
speed if all they do is just tell me that, "Well," you know, "hey our car is
fast just trust us," and they don't give me any hard numbers, then I'm gonna be
kind of hesitant on, you know, checking out that car. So in this case I'm going
to have to give the point to SiteGround because they're the ones telling me, "Hey,
this is the technology that we have in order for our servers to run faster."
Whereas Bluehost isn't really telling me anything at all. So next up is the
features, and I'm going to first talk about what they both include and then
I'm going to go over what each one offers that the other doesn't. They both
offer a 99.9% uptime, and although I couldn't explicitly find this written on
Bluehost website, 99.9% is the industry standard so I'm going to assume that
they can at least hit that. They both offer a 30-day money-back guarantee. So
if it's not working out or if you change your mind within those 30 days, you can
cancel your account and get a full refund. All of the plans that they offer
are also optimized for WordPress, along with free automatic updates, and they
also offer free SSL certificates for secure web connections. And they both
offer 24/7 support, although there were a little bit of differences between the
two which I mentioned earlier in the video. Now some of the things that
Bluehost offers that SiteGround doesn't is they give you a free domain
name for your first year. Then after that year is up, then you just have to pay the
going rate for the domain name registration, which is typically around
10 or 15 dollars per year. They also give you 50 gigabytes of website space. This
is five times more than what SiteGround offers but Bluehost doesn't have SSD
drives, which means that the data delivery is going to be slower. So
you are getting somewhat of a trade-off there, you get more space but it's going
to be a lot slower data delivery compared to the SSD drives that
SiteGround gives you. And some of the things that SiteGround offers that
Bluehost doesn't is a one-click migration tool for WordPress. This means
that if you're moving from another hosting company and your website is on
WordPress, you can easily move it over to SiteGround using their migration tool.
Some other hosting companies actually charge a fee to do this, but with
SiteGround it's free. They also give you daily backups
which is important because if something were to happen to your website, you want
to make sure that you have a backup ready so that you don't lose all of the
work and time that you've put into building it up to what it is today. And
they also have multiple data centers around the world that you can choose to
host your website. So if you're here in the US and the majority of your visitors
are living in the US, then you choose a data center in the US. But if you are in
Asia or if the majority of your visitors are in Asia, then you can choose a data
center in Asia. And they also have two data centers in Europe as well. And
lastly they also offer a free one-click content delivery network installation
through CloudFlare. And if you click the link in the upper right-hand corner, it
will take you to a video where I walk you step-by-step through how to
implement that through SiteGround. So let's move on to what others are
saying about these two companies. I'm a part of a WordPress Facebook group and
for the past three years we've held a poll with our members to find out which
hosting companies they're using and which ones they recommend to their
clients. And in 2016 SiteGround was number one whereas
Bluehost was number 15. In 2017 SiteGround was number one again and
Bluehost didn't even make the top 15. And again in 2018 SiteGround was number one for
the third year in a row. Now these are people who are just like you and me who
have websites that are hosted on WordPress,
and we've dealt with different hosting companies in the past both good and bad.
And yet for the past three years SiteGround has been number one.
Now another thing that I also want to mention is that Bluehost is owned by EIG.
Now EIG stands for Endurance International Group and they are
notorious for buying web hosting companies and pretty much is ruining the
entire reputation of the company. Their support just goes to complete trash, the
performance of the web sites that are hosted on their servers also take a dive,
and customers just really aren't happy, they wind up leaving from one web
hosting company and going to another one which could also still be owned by EIG
so in EIG's case they're not losing a customer at all...they're just going from
one brand and switching over to another. So one of the things that people say is
to always stay away from companies that are owned by EIG. Now they are always
acquiring new web hosting companies so there is actually a running list of
companies that are owned by EIG so that you can take a look at it see if the
hosting company that you have now is a part of that big corporation, and if so
you may want to consider switching to either SiteGround or another web
hosting company that is not owned by them. And lastly we have pricing. Now if
you're just starting out and all you need is just one website, then you're
going to want to use the "Startup" plan on SiteGround or the "Basic" plan on
Bluehost. So I'm going to compare those two right now.
Now SiteGround has an introductory price of $3.95 per month,
and after that introductory rate is over the price goes to $11.95 per month
On Bluehost, they offer $3.95 per month
as an introductory price, and then after that it goes up to $7.99
per month, which is four dollars cheaper than SiteGround.
Now there are a couple of caveats on Bluehost in order for you to get the
$3.95 per month introductory rate,
You have to purchase three years of hosting upfront, otherwise it would be
$5.95 per month for you to only do one year of hosting at the introductory rate,
or $4.95 per month as an introductory rate if you purchased two years upfront.
Whereas on SiteGround it doesn't matter if you buy one year, two years, or three
years of hosting, the introductory price is still only going to be $3.95 per month.
So even though SiteGround is four dollars more
expensive per month, you're really only talking about less than $48 over
the course of a year between the two, and with SiteGround you're going to get
better technology and more features compared to Bluehost so this is kind of
really a case of you get what you pay for. And there are also possible
instances where you will be running into a lack of support, or not very good
support, being that it that it is an EIG-owned company. So you want to take that
into consideration when making your choice. So I think the winner is clear
and that winner is SiteGround. They give you more options for support and quicker
support, the servers that your website is going to be hosted on is optimized for
speed, they give you more features than Bluehost, and they are highly respected
within the WordPress community. The only place where they may fall short is
pricing, but in this case it's kind of like you get what you pay for. So even
though you'll be paying a little bit more, you're getting more features and
better technology that comes along with that. now that we've gone through the
comparison between these two, let me know in the comments below which one you
decided to go with. And if you want to see more tools and strategies to help you
market your business online, don't forget to click the subscribe button. I thank
you for taking your time to watch this, and I will see you in the next video
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